Last updated: this page explains what information Ponno Niketan collects and how it's used.
When you place an order, we collect the information you provide directly — your name, phone number, email (optional), and delivery address. Your order is saved directly to our database and you're given an Order ID for tracking. We do not require an account or payment card details to place an order.
Your details are used only to process and deliver your order, reach you by email, phone, or WhatsApp if we need to confirm order details, and provide customer support. If you subscribe to our newsletter, we use your email only to send updates about new products and offers — you can unsubscribe at any time.
Order and account information is stored securely with our database provider and is only accessible to authorized store administrators. We do not sell or rent your personal information to third parties.
We may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website and to improve your shopping experience. This data is aggregated and does not personally identify you.
You can ask us to review, correct, or delete the personal information we hold about you at any time by contacting us using the details below.
If you have any questions about this Privacy Policy, please reach out via email at [email protected] or on WhatsApp, or visit our Contact page.
